Category Archives: Process Improvement

Enjoy Your Meal. The Clock Is Ticking. – The Wall Street Journal.

This is an interesting article for students to read. The discussion should center on two key issues: 1. How does limiting the amount of time the customer spends at the restaurant impact the capacity and profitability of the restaurant? 2. … Continue reading

Posted in Process Improvement, Services | Leave a comment

Robots Get Drafted to Delivery Front Lines – The Wall Street Journal.

Adoption of robots and drones carrying goods speeds up as a frightened world craves safe delivery of everything from medical supplies to food. By Christopher Mims  April 25, 2020 12:00 am ET  Wall Street Journal Earlier this week, a pair of … Continue reading

Posted in Internet of Things, Logistics, Process Improvement | Leave a comment

Fastest Way to Board a Plane

I have made this post since there is material about this in the book. How an airplane is boarded is an interesting problem. Note that the article indicates that board the plane randomly is actually a pretty good way. This … Continue reading

Posted in Cycle Time Reduction - Lean, Process Improvement, Product Design, Services | Leave a comment

Tesla Model 3 Learning Curve Analysis

by F. Robert Jacobs This study is a Learning Curve[i] analysis of Tesla Model 3 production using data provided by the company[ii]. Using Model 3 production data from 2017-Q3 through 2018-Q3, the Wright learning curve function was fitted. The squared … Continue reading

Posted in learning curve, Manufacturing, Process Improvement | Tagged , | Leave a comment

How Boeing accounting works!

Boeing’s Key Mission: Cut Dreamliner Cost Discussion Questions: From the information given in the article, describe how Boeing’s “Program Accounting” works?  Compare this to the “Unit Cost Accounting” approach? What are the major assumptions of the “Program Accounting” approach? What … Continue reading

Posted in Cost, Cycle Time Reduction - Lean, Human Resources, Labor Productivity, learning curve, Manufacturing, Process Improvement, Supply Chain Finance, Supply Chain Strategy | Leave a comment

How McDonald’s New Ordering System Works

WSJ – April 10, 2013, 4:57 PM ET Your McDonald’s Ordering Ritual Is About to Change Bloomberg By Julie Jargon Ordering burgers and fries is becoming more orderly at McDonald’s restaurants. The chain is in the midst of rolling out … Continue reading

Posted in Process Improvement, Services | Leave a comment

McDonald’s works on delivering better service

WSJ – April 10, 2013, 7:30 p.m. ET McDonald’s Tackles Repair of ‘Broken’ Service By JULIE JARGON McDonald’s Corp., MCD +0.35%battling back from recent earnings disappointments, is putting unusual emphasis on a longtime challenge: getting its far-flung workforce to provide … Continue reading

Posted in Process Improvement, Services | Leave a comment