Category Archives: Scheduling

Queuing Theory – Behavioral Impact of Dedicated Lines

Posted on October 26, 2020 by F. Robert Jacobs

Hate Waiting in Line? New Research May Help Things Move Faster A study shows that individual lines work better than one big one—in industries where servers feel ‘ownership’ of the people in their queue Dedicated lines for individual service providers … Continue reading →

Posted in Analytics, Scheduling, Waiting Lines | Leave a comment

Pilot Rest Time Requirements Impact Airline Scheduling

Posted on January 3, 2014 by F. Robert Jacobs

Discussion Questions: What are the changes being imposed by the FAA on the scheduling of airline pilots?  Do you think these changes are needed? What will be the impact on airline financial performance measures such as: System Operating Profit/Loss per … Continue reading →

Posted in Cost, Human Resources, Jobs, Labor Productivity, Scheduling | Leave a comment

Scheduling–Long Waits Prove Hard to Cure–It’s all in the math!

Posted on June 6, 2012 by F. Robert Jacobs

THE NUMBERS GUY WSJ – May 25, 2012, 7:05 p.m. ET Long Medical Waits Prove Hard to Cure By CARL BIALIK In the medical world to reduce the amount of time patients spend waiting for appointments can have unintended consequences. … Continue reading →

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